Terms and Conditions

Effective Date: April 10, 2026

Canary is a safety application that allows users to designate a trusted contact and initiate a safety session before substance use. By using Canary, you agree to the following terms.

Program Description

Canary enables users to send safety alert messages to a designated trusted contact. When a user starts a safety session and inactivity is detected, an SMS message may be sent to the selected contact indicating that the user may be unresponsive.

Messages may include a secure link to the user’s last known location if the user has opted to share that information.

Message Frequency

Message frequency varies. Messages are only sent when a user manually starts a safety session and the inactivity condition is met.

Message and Data Rates

Message and data rates may apply depending on the recipient’s mobile carrier plan.

Opt-Out Instructions

Recipients may opt out of receiving messages at any time by replying STOP to any message.

Help Instructions

For additional assistance, recipients can reply HELP or contact support at:

support@canaryprevents.com

User Responsibilities

Users are responsible for:

  • Selecting an appropriate trusted contact

  • Ensuring contact information is accurate

  • Using the service responsibly

Canary does not guarantee emergency response or intervention.

Limitation of Liability

Canary is provided as a safety tool and does not replace emergency services. We are not liable for any outcomes related to the use or inability to use the service.

Changes to Terms

Canary may update these terms at any time. Continued use of the service constitutes acceptance of any updates.